Students wishing to withdraw from an online course have about 10 days to do so in order to receive a refund. It is always advised that you consult the Important Dates & Deadlines when you enroll to ensure you know when your last date to withdraw is. View Dates for OntarioLearn courses. View dates for Fast Track courses.
If you withdraw by the withdrawal deadline, you will receive a full refund less a $15 administration fee. No refunds will be issued after this date.
To withdraw from an online course, please contact the Registrar’s Office at 519-542-7751 ext. 3304 or contact Cassandra Helps at firstname.lastname@example.org. Please give Cassandra as much information as possible including: your name, student number, course title, course code and section.
Students may also wish to withdraw from a course without academic penalty. This date is about mid-way through the course and although students won’t receive a refund, they will receive a “W” on their transcript instead of a grade. This is most often the best option for students who aren’t doing well in a course.